Business Solutions
iStar delivers proactive maintenance services through our flat-rate IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.
We become an extension of your business, and true Partner. Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.
iStar are the most professional and easy to understand IT techs that I have ever had to deal with. Their prompt service is outstanding and their ability to fix issues with very little down time is fantastic. It's a nice change to have IT people speak to you in plain English and in terms that you can understand. I have no hesitation in highly recommending iStar for all IT needs.
- J. Thwaites - Queensland Association for Healthy Communities (QAHC)